LEGAL REFERENCE

10min par aapka niji maloomat محفوظ رکھی جاتی ہے

Hum samjhte hain ke aapki nisee tafseel aur account ki security kitni zaroori hai. Yeh privacy policy batata hai ke ham aapka naam, email, phone number, aur payment...

Data encryption sab transactions parSecure server infrastructureAapke control mein account access
10min 10min par aapka niji maloomat محفوظ رکھی جاتی ہے

Hum kya jaankari lete aur kaisa use karte hain

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HUM YAHAN HAIN

Privacy ke masail par hamse rabita karain

Agar aapko apne privacy policy ke baare mein koi sawal ho ya apka personal data delete karna ho, hamara support team har waqt tayyar hai. Email karte hain ya live chat use karte hain—dono tareeqe se ham 24 ghante mein jawab dete hain.

Team online

Email Support

[email protected] par email karain. Hamara team aapka request likhe saath dekh leta hai aur 24 ghanton mein reply de deta hai.

Live Chat

10min.pro par login karte ho to live chat option dekh sakte ho. Hamara team aapko real-time mein jawaab de deta hai privacy ke masail par.

Account Settings

Aap apna account dashboard khol kar personal preferences change kar sakte ho. Data download ya deletion request directly wahan se karain.

SECURITY KI BUNIYAD

Hamara data protection kaise kaam karta hai

10min ne SSL encryption laga diya hai har transaction par. Jab aap JazzCash ya Easypaisa se paise bhejte ho, woh data encrypted rahe ke transfer hota hai. Hamara servers regular security audits...

SSL Encryption

Sab data encrypted rahe ke transfer hota hai. Aapke browser aur hamara server ke beech secure connection rehta hai.

Password Hashing

Aapka password kbhi plain text mein store nahi hota. Hashed format mein rakha hota hai ta ke sirf aap access kar sako.

Audit Logs

Har login, har withdrawal, har deposit record rehta hai. Aap aapne account activity mein sab kuch dekh sakte ho.

Payment Verification

JazzCash, Easypaisa, SadaPay aur Raast transactions manually verify kiye jaate hain jab aap bada amount withdraw karo.

Device Recognition

Agar koi naya device se aapke account par login kare, ham aapko notification bhejte hain aur verification mangte hain.

Data Minimization

Ham sirf woh jaankari lengte hain jo zaroori hai. Aapka photo, aapka address—ye cheezen hum collect nahi karte agar zaroori nahi ho.

Hamara privacy approach aur kya chhota hai

10min ne privacy policy likhi jis mein aap samjh sako. Ham nahi chahhte ke aap confuse ho jaye legal language se. Hamara policy straightforward hai—aapka data kyun chahiye...

Clear LanguagePolicy Roman Urdu mein likha hai ta ke aap easily samjh sako. Legal jargon kam hai, examples zyada hain.
No Hidden ClausesJo likha hai woh practice mein bhi hota hai. Aapka data sirf us kaam ke liye use hota hai jis ke liye likha tha.
Data Deletion RightAap kbhi bhi [email protected] ko email karke apna account delete kara sakte ho. Aapka data 30 din mein completely hatcha diya jaega.
Transparent RetentionHam batate hain ke aapka data kitne din store hota hai. Transaction records 7 saal rakhte hain (tax laws ke liye), personal details sirf account active hone tak.
No Third-Party SellingAapka jaankari nahin bikti. Sirf payment processors aur support partners ko jaankari de sakte hain jo confidentiality agreement sign karte hain.
Cookie ControlSite par aane par aap cookie preferences control kar sakte ho. Tracking cookies sirf analytics ke liye hain, nahi advertising ke liye.
Update NotificationJab ham privacy policy change karte hain, aapko email bhejte hain 30 din pehle. Aapko naye terms accept karne ke liye dua par kaha jata hai.

Aapke profile par jo suraksha features hain

10min ne aapke account security ke liye kai tools banaye hain. Aap apna password change kar sakte ho, login activity dekh sakte ho, aur unwanted sessions...

Password Management

Aap kbhi bhi strong password set kar sakte ho. Password reset email mein secure link hota hai jo 24 ghante valid rehta hai.

Session Control

Aap dekh sakte ho ke kaun se devices par aapka account active hai. Kisi bhi session ko immediately logout kar sakte ho.

Withdrawal Limits

Aapka account par daily withdrawal limit set hota hai. Zyada amount nikaalna ho to support se contact karain aur verification complete karain.

Activity History

Account mein login history, deposit history, withdrawal history sab dekh sakte ho. Har transaction ka timestamp aur device info likha rehta hai.

Alert Notifications

Large withdrawals, new device logins, ya password changes par aapko email alert milta hai foran. Aap agr recognize nahi karte to alert mein report kar sakte ho.

Support Verification

Jab aap privacy support se contact karte ho, ham aapke identity confirm karte hain phele hi answer dene se pehle. Koi personal detail nahi poochte email mein.

Privacy policy ke baare mein zyada sawalaat

Nahi. Aapka data kabhi nahin bikta. Sirf payment processors aur customer support partners ko jaankari dete hain jo confidential agreement rakhe. Tax authorities ko transaction records 7 saal tak de sakte hain agar kanuuni zaroorat ho.

JazzCash transaction data encrypted rehta hai. Ham aapka JazzCash ID ya full phone number store nahi karte—sirf transaction ID aur amount record hota hai. Withdrawal ke time verify karte hain ta ke sahi person money nikaal rahe ho.

[email protected] ko email karain aur data deletion request karain. 30 din mein aapka personal data delete ho jayega. Transaction records account band karne ke baad bhi 7 saal rakhe jaenge tax law ke liye.

Haan, cookies use hote hain login aur site browsing ke liye. Analytics cookies hamko batate hain ke aap kaunsi games dekh rahe ho. Aap site par aane par cookie preferences mein analytics disable kar sakte ho.

Haan. Agar koi naya device se login kare ya bada withdrawal ka request aaye, to ham email alert bhejte hain. Aap 24 ghanton mein confirm karte ho. Agar aap recognize nahi karte to immediately report karain.

Haan. Jab ham policy update karte hain, aapko email bhejte hain aur 30 din ka notice dete hain. Account dashboard par bhi notification dikhai deta hai new policy ka. Naye terms accept karne se pehle aap carefully padh sakte ho.

Nahi kabhi nahin. Aapka password sirf 10min ke servers par encrypted form mein stored hota hai. Jab aap Easypaisa ya SadaPay se deposit karte ho, to sirf transaction ID aur amount share hota hai—aapka 10min password kabhi nahin bhejte.